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Facilitation Skills
$145.00In this course, you will learn how to distinguish facilitation from instruction and training, to indentify the competencies linked to effective small group facilitation, how to understand the difference between content and process, how to identify the stages of team development and ways to help teams through each stage and, how to use common process tools to make meetings easier and more productive -
Microsoft 365 Word: Part 3: Managing Document Versions
$0.00Create a new document version using Microsoft Word and Microsoft SharePoint Server Compare document versions Merge document versions -
Research Skills
$89.00In this course, you will learn basic research skills, such as reading, memory recall, and note-taking. You will also learn how to create different kinds of outlines for different stages of your project, and how to move from the outline to writing, editing, and polishing. As well, you’ll learn how to find information using the library’s Dewey Decimal System, journals, and the Internet. -
Microsoft 365 Excel: Part 3: Worksheet Automation
$0.00Manage workbook properties Record, create and edit a macro Create and use a template Use data validation in a workbook -
Microsoft 365 Excel: Part 3: Working with Multiple Workbooks
$0.00Arrange windows Link to data in multiple workbooks Consolidate data -
Introduction to E-Mail Marketing
$29.95In this course, you will receive an in-depth introduction to e-mail marketing. Once you have completed this course, you will be ready to plan, create, and deliver e-mail marketing campaigns that build relationships with customers and get results. -
Working with the Media: Creating a Positive Working Relationship
$29.95You are going to have a good grasp of the interview process when you are done of this course, from the perspective of a regular citizen or as a professional spokesperson. In addition to speaking to the media, you’re going to learn how to pass your message along via a press release or media package. Libel and slander will come under consideration as well as various types of media outlets and the concept of a professional relationship with the media versus a personal one. -
Selling Smarter
$37.00In this course, you will learn why consultative and customer-focused selling are so important. You’ll also learn about the sales cycle, setting goals, ways to increase your average sale, and where to find new clients. -
Creative Thinking and Innovation
$29.95In this course, you will identify ways to develop your creative side and build a creative environment. You’ll also learn a basic problem-solving process, individual creative thinking tools (such as the RAP model, shoe swap technique, mind mapping, metaphors, and toys), and team-based creative thinking tools (such as brainstorming, brainwriting, rolestorming, the stepladder technique, and slip writing). -
Managing Across Cultures
$49.95During this course you will learn about cultures and how to integrate them into the workforce through effective communication and team building. In addition, you are going to be shown ways managing over a cross-cultural spectrum and building a multicultural organization by dipping into the global talent pool. -
Getting Stuff Done: Personal Development Boot Camp
$89.00To start this course, you’ll explore what personal efficiency is all about, as well as useful attitudes and skills that you might want to develop. Then, you’ll outline your vision statement, dreams, and goals. Next, you’ll learn about the 80/20 system, what characteristics your organizational system should have, how to design a functional workspace, and techniques for organizing your daily to-do items. You’ll also learn how to set up and maintain information management systems (both physical and virtual), prioritize tasks, create routines, and tackle procrastination. Finally, you’ll learn how to get organized at home. -
Creating a Positive Work Environment
$45.00Here you will learn how to recognize a positive work environment and understand the key elements that are needed to create one. You will also discover what you can do personally to build on in your workplace and figure out what type of team player you are. Along the way you will be shown the importance of effective workplace relationships in creating and maintaining a positive environment at work. You will also reveal your personal strengths and weaknesses in working cooperatively and your preference for dealing with workplace conflict. -
Six Sigma: Entering the Dojo
$129.95Once you complete Six Sigma: Entering the Dojo your skills in this practical area of business improvement will be prepped and practiced enough to apply them in the real world. You are going to learn about the basics of Six Sigma and about various improvement tools. You will follow that up with a look at management tools for generating ideas. A look at continuous improvement is next on the agenda and the course concludes with a consideration of customer relationships. -
Networking for Success
$24.99In this course, you will learn how to identify opportunities, create a positive first impression, develop a memorable intro, start conversations, shake hands well, handle business cards, manage sticky situations, follow up with others, and organize your network. You’ll also learn how to network in online spaces, such as LinkedIn, Twitter, and Facebook. -
Getting Started with Microsoft 365: Managing Users
$0.00Get started as an administrator Manage users, groups, and resources in Microsoft 365 -
Workplace Violence: How to Manage Anger and Violence in the Workplace
$89.00In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe. -
Meeting Management: The Art of Making Meetings Work
$19.99In this course, you will learn how to prepare for meetings, develop agendas, lead a meeting, differentiate between process and content, use facilitation skills in a meeting, and manage difficult participants. -
Microsoft 365 Excel: Part 3: Exporting and Sourcing Data
$0.00Export data Use data sources Use Microsoft Forms -
Creating a Top-Notch Talent Management Program
$49.00In this course, you will learn about the various aspects of talent management, including performance management, succession planning, talent management programs, employee development strategies, and employee engagement plans. -
Working Smarter: Using Technology to Your Advantage
$39.95In this course, you’ll learn how to use technology to your advantage. Computers, various types of applications, software purchases, technical training, IT budgets, security, privacy, usage policies, ergonomics, instant messaging, and telecommuting are all covered. -
Microsoft 365 Excel: Part 2: Working with Graphical Objects
$0.00Insert and modify graphical objects Layer and group graphical objects Incorporate SmartArt into your workbooks -
Developing a Training Needs Analysis
$79.95This course covers all the essential elements of a training needs analysis. The first step is using the ICE method to isolate problems, consult with stakeholders, and evaluate your options. Then, you can bring all of the information together into a training needs analysis that will convince readers to take action. -
The Minute Taker’s Workshop
$24.95This workshop will help you learn what is expected of a minute-taker, key minute-taking skills, including listening skills, critical thinking, organization, and good note-taking, how to write minutes that are suitable for formal meetings, informal meetings, and action minutes, how to be an efficient minute-taker in any type of meeting,,and how to prepare and maintain a minute book. -
Business Writing That Works
$24.95This course will teach you how to write and proofread your work so it is clear, concise, complete, and correct, how to apply these skills in real world situations, how to use language that is courteous, how to use the proper format for memos, letters, and emails, and how to determine whether your writing can be easily understood by your intended audience. -
Story Marketing for Small Businesses
$39.95This course covers the essential elements of a story marketing campaign, from a review of company message and brand, to the elements of good storytelling. The course leads participants through the steps of creating a marketing story — knowing your company, knowing and connecting with customers, and the story writing and editing process. This creates a clear and engaging path that will lead customers to your products and services and encourage them to respond to your call to action. -
Global Business Strategies
$49.95This course provides an overview of the various factors that a business must consider before going global. Students will also begin considering how they can expand their business to the global marketplace using a variety of planning techniques. We strongly recommend that participants complete our “Entrepreneurship 101” and “Basic Business Management” programs before taking this course. -
Active Listening
$24.95In this course, you will learn what active listening is and what qualities active listeners have. You’ll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks.
