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An Environmental Audit Primer
$49.95This course will give you the tools to conduct an internal environmental audit at your workplace. You will learn of the different types of audits and about auditors and the basic steps of an audit. This course will also teach you the essential aspects of an audit checklist and how to develop a checklist based on Environmental Management System procedures. You will also explore noncompliances, corrective actions and an audit closing meeting. -
Telemarketing: Using the Telephone as a Sales Tool
$19.95In this course, you will learn how to communicate effectively over the telephone, develop your personal telemarketing script, and close a sale. You’ll also learn how telemarketing can add to your sales strategy. -
Selling Smarter
$37.00In this course, you will learn why consultative and customer-focused selling are so important. You’ll also learn about the sales cycle, setting goals, ways to increase your average sale, and where to find new clients. -
Building an Online Business
$34.95This course will lead you from your idea to your online business. It will take a look at important components such as business plans and marketing while touching upon payments, online marketplaces, and much more. With those topics covered you will have the skills to become an online entrepreneur. -
Dealing With Difficult People
$49.95Upon completion of this course, you will be able to recognize how your own attitudes and actions affect others; find new and effective techniques for dealing with difficult people; be familiar with some techniques for managing and dealing with anger; and develop coping strategies for dealing with difficult people and difficult situations. -
Getting Started with Microsoft 365
$0.00Navigate your account Find help and change your account settings Use desktop apps with Microsoft 365 -
Microsoft 365 Excel: Part 1: Getting Started
$0.00Identify the basic components of Excel Create a basic worksheet Get help in Excel 365 -
Advanced Skills for the Practical Trainer
$295.00To begin, you will explore the trainer’s role and what skills and competencies trainers should have. Then you will learn about the learning process and different learning styles, and apply that knowledge to designing programs and motivating learners. You will also learn ways to manage the stress of training, plan a workshop, and lead a training session. Then, you will learn techniques for dealing with difficult participants, evaluating learning, and conducting on-the-job follow-up. Alternative training methods, such as eLearning, co-facilitation, and team teaching will also be covered. -
Meeting Management: The Art of Making Meetings Work
$19.99In this course, you will learn how to prepare for meetings, develop agendas, lead a meeting, differentiate between process and content, use facilitation skills in a meeting, and manage difficult participants. -
Tough Topics: Talking to Employees about Personal Hygiene
$19.95This course has two major themes. First, we’ll give you a customizable framework for having tough conversations. Then, we’ll look at some common tough conversations that come up, including body odor, flatulence, poor clothing and hair decisions, and bad breath. -
Microsoft 365 Word: Part 3: Adding Reference Marks and Notes
$0.00Add captions to objects Insert cross-references Add bookmarks and hyperlinks Insert footnotes and endnotes Add citations Insert a bibliography -
Giving Effective Feedback
$39.95In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. You’ll also learn some tips for receiving feedback. -
Creating a Dynamite Job Portfolio
$19.95In this course, you’ll learn about the different aspects of your job package, including your resume, cover letter, and job portfolio. You’ll also receive a plan that will get you to a job in 60 days, techniques for writing thank-you notes, and tips for choosing your references. -
Developing a Training Needs Analysis
$79.95This course covers all the essential elements of a training needs analysis. The first step is using the ICE method to isolate problems, consult with stakeholders, and evaluate your options. Then, you can bring all of the information together into a training needs analysis that will convince readers to take action. -
Critical Thinking
$29.95In this course, you’ll learn what critical thinking is all about, what characteristics a critical thinker has, and what skills you may want to work on. Then, you’ll work your way through a seven-step critical thinking model. Supporting skills, such as asking good questions, applying common sense, and thinking creatively, are also covered. -
Measuring Training Results
$125.00In this course, you will learn how to measure training results using Donald Kirkpatrick’s four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment. -
Writing for the Web
$29.95This course will teach you how to design and structure web writing, create eye-catching headlines, develop user-friendly websites, add audio and video to your writing, and leverage search engine optimization to get noticed. -
Building a Consulting Business
$49.97This course will guide you along your journey to starting your own consulting business. It will take a look at important components such as business plans and marketing plans while touching on networking and important documents you need to consider. -
Microsoft 365 Excel: Part 3: Worksheet Automation
$0.00Manage workbook properties Record, create and edit a macro Create and use a template Use data validation in a workbook -
Goal Setting
$19.99After you complete this course, you will be able to: Identify what is important to you in your life, Use goal setting activities and appropriate language to articulate what you want in your life, Explain what your dreams and goals are for both the short and long term, Use motivating techniques to help you reach your goals, Understand how to deal with setbacks. -
Creative Thinking and Innovation
$29.95In this course, you will identify ways to develop your creative side and build a creative environment. You’ll also learn a basic problem-solving process, individual creative thinking tools (such as the RAP model, shoe swap technique, mind mapping, metaphors, and toys), and team-based creative thinking tools (such as brainstorming, brainwriting, rolestorming, the stepladder technique, and slip writing). -
E-Commerce Management
$59.97This course will give you the skills to develop, design, test and successfully run your e-commerce business. It looks at important components such as business plans and marketing while touching upon payment methods, software solutions, security and fraud awareness, and much more. With those topics covered you will have the skills to take your e-commerce business to the next level. -
Microsoft 365 Excel: Part 3: Data Analysis and Presentation
$0.00Use the Quick Analysis tool Add sparklines Perform What-If analysis Load and use the Analysis ToolPak -
Microsoft 365 Excel: Part 3: Auditing and Error Checking
$0.00Tracing cells Error checking Evaluating formulas and using the Watch Window Data List Outlines -
Being a Team Player
$29.95Teamwork is essential in any organization, and strongly influences whether a venture succeeds or fails. Participants will learn what characteristics are common to team players, how to demonstrate to others that you are a good team player, types of teams and which ones are vital to every workplace, reasons teams fail, and strategies to ensure success. Other courses that may be of interest are Creating a Positive Work Environment, Making Your Business Better, Problem Solving and Decision Making, Team Building- Developing High Performance Teams, and Communication Strategies. -
Workplace Health and Safety: The Supervisor’s Role and Responsibilities
$97.00This course will help you learn about various aspects of a supervisor’s role in organizational health and safety, including: the employer’s responsibility to display due diligence; the three rights of workers; the responsibilities and roles of supervisors and workers; the role of the health and safety committee; the responsibilities of supervisors and workers in hazard identification, assessment and control, safety and health inspections, and accident reporting and investigation; the necessary health and safety training for employees; the importance of communicating health and safety information; and how to create an employee orientation checklist.
