Balanced Scorecard Basics
At the end of this course, you will be able to:
Define what the balanced scorecard is,
Identify the benefits of the scorecard,
Create a vision statement for the balanced scorecard,
Understand what corporate values, mission statements, and vision statements are and how they tie into the balanced scorecard process,
Determine if the balanced scorecard is right for your organization,
Describe the key elements of the balanced scorecard process,
Identify a strategy map, tactical action plan, and balanced scorecard,
Identify the components of supporting balanced scorecard plans,
Understand what processes you will need to support the balanced scorecard, and
Identify the members of different balanced scorecard teams.
Over the past several decades, organizations have come to realize that success can be measured in other ways besides dollars and cents. Intangible assets (such as a company’s reputation, the knowledge base created by their employees, and training initiatives) can make up a huge portion of a company’s wealth.